Trust Score Breakdown
What We Found
- Domain established since 1999 — over 25 years of operation as a specialist UK inclusive fashion retailer
- SSL certificate valid — secure connection confirmed on simplybe.co.uk
- Full UK customer service — accessible via phone, live chat and email with responsive UK-based team
- Part of N Brown Group plc (LON: BWNG) — LSE-listed, subject to UK corporate governance and FCA regulation for credit products
- Trustpilot score approximately 3.8/5 — generally positive, with particular praise for inclusive sizing and product quality
- Returns handled efficiently — group-level returns infrastructure provides straightforward process in line with UK consumer law
- Credit account available — FCA regulated but interest rates on revolving credit can be high; pay upfront to avoid charges
Company Information
| Trading Name | Simply Be |
| Website | simplybe.co.uk ↗ |
| Country | United Kingdom |
| Founded | 1999 |
| Parent Company | N Brown Group plc (LON: BWNG) |
| Trading Status | Active |
Full Analysis
Simply Be was founded in 1999 and has grown to become one of the UK's most recognisable and well-regarded plus-size fashion brands. It is the flagship fashion brand of the N Brown Group (LSE: BWNG), which also operates JD Williams, Jacamo, Isme, and Ambrose Wilson. Simply Be has won multiple industry awards for its inclusive approach to sizing, body-positive marketing campaigns, and the breadth of its size range — typically catering from size 12 to size 32. The brand has been at the forefront of the UK's shift towards more inclusive fashion retail and has built a genuinely loyal and enthusiastic customer base.
In terms of operational reliability, Simply Be benefits from N Brown Group's substantial investment in logistics, technology, and customer service infrastructure. Trustpilot reviews average approximately 3.8/5, with strong positive feedback specifically for the quality of plus-size fit, the accuracy of sizing guides, delivery reliability, and the ease of the returns process. Product photography and descriptions are accurate. UK consumer rights apply in full to all purchases. The brand genuinely delivers what it promises to its target market.
The one area requiring the standard N Brown Group caution is the credit account. Simply Be offers a revolving credit account that is FCA regulated and operated legitimately. However, the interest rate on unpaid balances can be high, and the credit facility is specifically designed to serve consumers who may not qualify for mainstream credit products. Our recommendation for any Simply Be shopper: pay for purchases upfront using a debit or credit card. As a straightforward retailer, Simply Be is one of the most reliable and well-regarded names in UK plus-size fashion. There are no meaningful concerns about its legitimacy.